'Store Order Multiple' Is Not Being Respected for Non-Sellable Staple Packs (Doc ID 1601497.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Retail Allocation - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Allocation does not follow the Store Order Multiple (SOM) during calculation.

Steps to Reproduce:

1. Create a staple item.
2. Create a Non-Sellable Staple Pack with the item. 
3. Start creating an allocation -> In the items screen select SOM as Pack.
4. Calculate the allocation.
5. Go to the Location Details page.
6. Note: the SOM is not respected. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms