ERROR COMMUNICATING WITH XAI JAVA.IO.IOEXCEPTION: UNAUTHORIZED with FW4.2.0.1 (Doc ID 1601695.1)

Last updated on JANUARY 06, 2015

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Oracle Utilities Meter Data Management - Version 2.1.0 to 2.1.0 [Release 2.1]
Information in this document applies to any platform.

Symptoms

Navigate to the appointment booking page for a field activity.
Try retrieving the appointments from ORS for the FA selected.

The following error appears,

Error communicating with XAI java.io.IOException: Unauthorized

it's working in CCB2.4/FW4.2 but not work in CCB2.4.1/FW4.2.1

Changes

 upgrade from CCB2.4 to CCB2.4.1

Cause

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