BILL_NOW Performance Issue (Doc ID 1601773.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.

Symptoms

During Bill NOW for consolidated account hierarchy (child accounts are not payment responsible, i.e. paytype of child accounts is 10007), the tax calculation is triggered for each user, the query retrieving base amount for tax calculation is therefore launched for each subordinate account, but subsequently, the tax calculation may not be used in any customization, since the child account is not payment responsible.

Even though the result is correct - tax is calculataed only on parent account level, the performance is signifficantly impaired by this behavior. Especially, for consolidated hierarchies containing more than 1700 payment non-responsible child accounts the Bill NOW functionality is practically inapliccable, since the overall duration practically blocks the rest of daily processes and it must be manually killed by billing admins.

Cause

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