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Convergence Does Not Display Option Screen Of IM9p3 With Instant Messaging (IM) Only User (Doc ID 1602114.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Using Convergence 2 with Instant Messaging Server 9p3.

If you have a user who only has the IM - Instant Messaging service (no Messaging or Calendar service), and if they log into Convergence,
they are unable to see the Instant Messaging options under the "Options" tab.

Using a Chrome browser, the following error is being thrown when trying to access the options:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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