MDT Client Error 404 or 'An error occurred while processing the data' When Logging Into MCP
(Doc ID 1602671.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 2.0 and later
Information in this document applies to any platform.
When logging into handheld devices the user receives one or more of the following errors:
- 'Error response received from the the server', Client Error :404
- In the MDT log: 2013-11-27 13:51:08,450 (MDT) INFO com.splwg.mwm.support.mcp.runtime.network.NetworkManager Http Response Code: 400 Client Error
- MDT dialog stating, 'An error occurred while processing the data'
The same users can log in on other devices. However, no user can log into the device getting the error.
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