Additional Device Search Items - Number & SIM - Shown In Account Search Screen Of Customer Center

(Doc ID 1602862.1)

Last updated on DECEMBER 06, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Qn1:BRM Client application Customer Center is customized for custom device search options to provide on Account Search Screen.
        Along with custom device items, we are seeing "Number" and "SIM" are shown in "Device Type" dropdown.
        How to remove "Number" and "SIM" in "Device Type" drop down?

        We used Customer Center Configurator to configure custom devices.
        And Configurator provided related properties in 'WizardCustomizations.properties' and 'WizardCustomizationsResources.properties' files.
        Looks like Customer Center considering these additional items from some other properties files.
 
Qn2:Also we are getting Additional unwanted tab 'Promotion' in Account Maintenance screen. How to get rid of it?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms