OSM com.mslv.oms.automation.AutomationException: No failover destination (Doc ID 1603263.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.
***Checked for relevance on 08-December-2015***

Symptoms

When one of the Managed Servers in an OSM cluster is down and it is successfully brought back up, the server frequently throws this error :


com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: No failover destination.
  at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
  at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
  at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
  at oracle.communications.ordermanagement.cluster.message.e.a(Unknown Source)
  at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
  Truncated. see log file for complete stacktrace


During this period, some of the tasks in OSM are stuck at Received state. The following are the Steps to replicate :

1. Setup Weblogic for OSM with 6 managed servers
2. Perform a heavy load test to the server
3. Kill 1 of the Managed Server
4. Bring up back the Managed Server
5. Perform a heavy load test to the server

OSM Version : 7.2.0.5.6
Weblogic Version :
WebLogic Server Temporary Patch for BUG14082307 Mon Apr 15 22:12:58 MDT 2013
WebLogic Server Temporary Patch for BUG13717183 Mon Mar 19 14:12:18 IST 2012
WebLogic Server Temporary Patch for BUG14367563 Thu Jul 26 12:02:37 CDT 2012
WebLogic Server Temporary Patch for BUG14232428 Mon Aug 27 01:39:26 CDT 2012
WebLogic Server Temporary Patch for BUG14222753 Tue Aug 07 13:20:15 IST 2012
WebLogic Server Temporary Patch for BUG14171423 Thu Jun 14 11:26:36 IST 2012
WebLogic Server Temporary Patch for BUG13900234 Wed Oct 10 23:04:45 CDT 2012
WebLogic Server Temporary Patch for 12926379 Tue Jan 24 15:27:34 IST 2012
WebLogic Server Temporary Patch for 10383541 Wed Dec 21 15:29:14 IST 2011
WebLogic Server 10.3.5.0.2 PSU Patch for BUG13108890 Fri Dec 23 12:55:38 IST 2011
WebLogic Server 10.3.5.0 Fri Apr 1 20:20:06 PDT 2011 1398638

Cause

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