Order Lines Disappear When Order Is Sent Out Again as a Result of Running Orddscnt

(Doc ID 1603307.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13 to 13.2.5 [Release 13.0 to 13.2]
Oracle Retail Integration Bus - Version 13.0 to 13.2.5 [Release 13.0 to 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising System (RMS), when an order is recalculated overnight after its setup/creation, not all order lines are resent when executing the Order Deal Discount (Orddscnt) batch or modifying the order.  Purchase Order (PO) amendment messages are getting removed from the ORDER_MFQUEUE table before publishing them to dowstream systems.

Steps to Reproduce:

  1. Create two or more orders with the same supplier, item, location combination and approve.
  2. Modify the orders either by changing the quantity, location, or cost by running Orddscnt batch to apply off-invoice deals to the orders.
  3. Note that some of the amendment messages are not being published.

The same issue is also observed during bulk publishing of Order Modification messages from RMS.

Cause

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