My Oracle Support Banner

Transactions Not Persisted to the Database When Head Element in Queue Experiences 'java.io.UTFDataFormatException' Error (Doc ID 1603384.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Retail Point-of-Service - Version 12.0.9IN and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , the head element in the transaction queue is getting corrupted frequently with below exception (java.io.UTFDataFormatException) in the log.  As a result, further transactions get stuck and the remaining queue is not processed.


Steps to Reproduce:

1. Perform some transactions in POS.
2. Check the exception queue to find the following error.  Note that the transactions are stuck in the queue.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.