Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Point-of-Service - Version 12.0 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS) , the head element in the transaction queue is getting corrupted frequently with below exception (java.io.UTFDataFormatException) in the log. As a result, further transactions get stuck and the remaining queue is not processed.
Steps to Reproduce:
1. Perform some transaction
2. Check the exception queue to find the following error. Note that the transactions are stuck in the queue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms