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Transactions Not Persisted to the Database When Head Element in Queue Experiences '' Error (Doc ID 1603384.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Retail Point-of-Service - Version 12.0.9IN and later
Information in this document applies to any platform.


In Oracle Retail Point of Service (ORPOS) , the head element in the transaction queue is getting corrupted frequently with below exception ( in the log.  As a result, further transactions get stuck and the remaining queue is not processed.

Steps to Reproduce:

1. Perform some transactions in POS.
2. Check the exception queue to find the following error.  Note that the transactions are stuck in the queue.




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