"User ID/Password is invalid" Error When Trying to Login to OFSAA With LDAP User

(Doc ID 1603398.1)

Last updated on JANUARY 05, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Lightweight Directory Access Protocol (LDAP)
Oracle Virtual Directory (OVD)

Symptoms

In OFSAAI installed OFSAA system with OVD connection. All the users are able to connect, except one user. When the user attempts to login, the following error is displayed on the screen:

ERROR
[11777]: User ID/Password is invalid.

The SMSService.log log shows the following error:

[UMMLOG] Oct 2,13 14:31:18 : [LDAPLOGIN]Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - LDAP Error 49 : [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1nServices.java:65)
at com.iflex.fic.ficserver.services.sms.SMSServiceProvider.handleRequest(SMSServiceProvider.java:967)
at com.iflex.fic.newservice.ServiceProxy.invokeService(ServiceProxy.java:184)
at com.iflex.fic.newservice.NewServiceMaster.provideService(NewServiceMaster.java:211)
at com.iflex.fic.newservice.DynamicServiceManager.provideService(DynamicServiceManager.java:296)
at com.iflex.fic.ficserver.JavaRequestHandler.handleRequest(JavaRequestHandler.java:546)
at com.iflex.fic.ficserver.JavaSocketConnection.run(JavaSocketConnection.java:202)

Cause

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