Unable To Start Job Workbench (when Profile 'Java Look And Feel' Is Set At: 'generic')

(Doc ID 1603593.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Common Applications - Version 12.1.1 and later
Oracle Manufacturing Scheduling - Version 12.0 and later
Information in this document applies to any platform.


On : 12.1.1 version, Gantt Chart

Unable to start Job Workbench (when profile 'Java Look and Feel' is set at: 'generic')

Job Workbench opens in error when profile option Java Look & Feel is set at Generic.

Job Workbench (menu: WIP_NAVIGATE_10G -> submenu: WIP_DISCRETE_10G -> function: Job Workbench) ends with error: 'oracle.ewt.laf.generic.GenericLookFeel cannot be cast to oracle.ewt.oracle.OracleLookAndFeel' when profile 'Java Look and Feel' is set at 'generic' on user level.

When profile is set at 'oracle' everything works properly.

The issue can be reproduced at will with the following steps:
1. System Administrator < Profile system value < Java Look & Feel is set to Generic
2. Log out of application and log in again
3. Go to Manufacturing & Distribution Manager
4. WIP < Discrete < Job Workbench
5. Error appears

Note: When profile option is set at Oracle, it works fine.

The issue has the following business impact:
Due to this issue, users cannot start job workbench when the profile is not set as 'Oracle'


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