Can Not Import CSV Address Book From Localized Outlook

(Doc ID 1603863.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 2.0 to 3.0.1 [Release 2.0 to 3.0]
Information in this document applies to any platform.


Convergence 2 patch-05.

When trying to import a Microsoft CSV file, which was exported from a localized Outlook (= German language), into the Convergence personal address book,
the following pop-up is seen:

  An error occured while importing contacts. The uploaded file is not a
  supported format. Supported types are vcf, csv, vcard, ldif, and csvus.

This was done by:

Why is the CSV file not considered to be a valid file?


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