Can Not Import CSV Address Book From Localized Outlook
Last updated on SEPTEMBER 14, 2016
Applies to:Oracle Communications Convergence - Version 2.0 to 3.0.1 [Release 2.0 to 3.0]
Information in this document applies to any platform.
Convergence 2 patch-05.
When trying to import a Microsoft CSV file, which was exported from a localized Outlook (= German language), into the Convergence personal address book,
the following pop-up is seen:
An error occured while importing contacts. The uploaded file is not a
supported format. Supported types are vcf, csv, vcard, ldif, and csvus.
This was done by:
- open Address Book tab in Convergence
- clicking Import/Export Icon in the left side bar
- choosing and uploading the CSV file.
Why is the CSV file not considered to be a valid file?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms