Service Status Change Fails when Account is In-active
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.5.0]
Information in this document applies to any platform.
The problem is found on BRM 7.5 PS4 with patches, but it may exist from previous versions up to 7.5 PS5.
When attempting to change the status of an in-active service on an in-active account to CLOSED, the following error occurs.
Error message from cm.pinlog
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms