Service Status Change Fails when Account is In-active
(Doc ID 1603887.1)
Last updated on OCTOBER 01, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.5.0]
Information in this document applies to any platform.
The problem is found on BRM 7.5 PS4 with patches, but it may exist from previous versions up to 7.5 PS5.
When attempting to change the status of an in-active service on an in-active account to CLOSED, the following error occurs.
Error message from cm.pinlog
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