User is Unable to Open the User Guide in IE8 (Doc ID 1603983.1)

Last updated on MARCH 23, 2015

Applies to:

Oracle Health Sciences InForm - Version 5.5.0 and later
Information in this document applies to any platform.
5.5 - SP0b

Symptoms

User clicked on the Help icon at the top right of the screen and selected User Guide from the drop down list. 
A separate window popped up however the page kept loading without displaying the User Guide.

Cause

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