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Unable To Generate Invoice Using A Custom Invoice Object (Doc ID 1604171.1)

Last updated on OCTOBER 09, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Goal

On Oracle Communications Billing and Revenue Management(BRM), 7.4.0.0.0 version, the below error was encountered while generating invoice using a custom invoice object.

Error encountered during creation of invoice object:

D Thu Nov 14 07:36:20 2013 cm:10818 pcm.c(57):929 1::pin_inv_accts:10810:-189826160:953:1384385780:1
  pcm_op: cannot retry PCM_OP_CREATE_OBJ, flags 0x0 - in a transaction - state=2
E Thu Nov 14 07:36:20 2013 cm:10818 fm_inv_make_invoice.c:3582 1::pin_inv_accts:10810:-189826160:953:1384385780:1
  fm_inv_make_invoice_write_newobject: return from opcode PCM_OP_CREATE_OBJ error
  
E Thu Nov 14 07:36:20 2013 cm:10818 fm_inv_make_invoice.c:3436 1:pin_inv_accts:10810:-189826160:953:1384385780:1
Error creating new invoice object

Here the CM pin.conf was modified to include the entry for custom invoice object but logs indicate that POID is still using "/invoice" instead of "/invoice/custom".

Need help identifying configuration that needs to be done.

Solution

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In this Document
Goal
Solution


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