Problem With Partially Received Transfer If a UIN Becomes Unavailable or Out of Stock
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Store Inventory Management - Version 13.2.5 and later
Information in this document applies to any platform.
In Oracle Retail Store Inventory Management (SIM) 13.2.5, for partially received transfers, if a UIN (Universal Identification Number) from the items already received becomes unavailable or Out of Stock, the customer cannot receive the rest of shipment.
Steps to Reproduce:
1. Store A creates transfer request for 10 quantities of a serialized item 'ABCD' to store B.
2. Store B accepts the request and dispatches 10 UINs/Serials to store A.
3. Store A performs Partial Receipt (e.g., out of 10 UINs, only 7 were received) and delivery is confirmed.
4. Now, out of the 7 received UINs, 1 UIN (say 4567) is moved to 'Out of Stock' status (e.g., Theft and removed from inventory) or 'Unavailable' status (sold from ORPOS).
5. Store A now prepares to receive the remaining 3 UINs. User re-opens the received transfer and scans remaining 3 UINs.
6. When teh user clicks on Confirm button, we have two cases:
- If one of the received UINs is in 'Out of Stock' status, system adds back 'Out of Stock' serial (4567 in this case) to the stock. This should not happen.
- If one of the received UINs is in 'Unavailable' status, system gives error that 'Serial '1234' is currently in Unavailable (or Sold)' and cannot be received. Remaining serials cannot be received.
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