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Collections Group Can't Be Created When Parent Billinfo Is Already in Collections (Doc ID 1604622.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


1. Create account with one billinfo.
2. Billing.
3. Pin_colections_process takes this account into collections.
3. Create other billinfo on the same account.
4. Create collections group with PCM_OP_COLLECTIONS_GROUP_CREATE ended up with error

The collections group was not created and the error below was generated in the cm.pinlog file :


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