Collections Group Can't Be Created When Parent Billinfo Is Already in Collections
(Doc ID 1604622.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Scenario:
1. Create account with one billinfo.
2. Billing.
3. Pin_colections_process takes this account into collections.
3. Create other billinfo on the same account.
4. Create collections group with PCM_OP_COLLECTIONS_GROUP_CREATE ended up with error
The collections group was not created and the error below was generated in the cm.pinlog file :
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |