Mail Quota Usage Bar Is Too Wide And Is Being Truncated (Doc ID 1604663.1)

Last updated on MARCH 02, 2014

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Using: Convergence 2.0-4.01

When using the Japanese language with Convergence, it appears that there is a problem with the mail quota status bar whereas the text is being truncated. It appears that the full text being overlaid over the quota usage bar is simply too wide for the bar, which causes the percentage part to be truncated, as it is out of the area.


The problem does not occur when setting the language to English.

One other interesting aspect of this is that if, after logging in, you press the <CTRL> key and use the mouse "wheel" to increase the size of the font, the field containing the quota information will eventually get large enough to accommodate the text.  The text will no longer "wrap" and will "fit" inside the box.

Cause

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