Convergence Loses Welcome Message And Language Selector With Customized Login Page On Convergence 2-7.01 (patch-07)

(Doc ID 1604960.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

On Convergence 2-7.01 (patch-07).

A customized login page was used to modify the default layout of the Convergence login screen.
However, after patching Convergence to version 2-7.01, it's impossible to switch the login page to another language.

As we were unsure the problem was caused by our customized login.html page or not, the c11n_sample files were used instead.
When using the login.html file of c11n_sample/allDomain/layout, it was:

as can be seen in this screen shot:

 

This happens regardless of the browser being used.


As a reference, on another setup running Convergence 2-6.01 (patch-06), the following view of the login screen is displayed:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms