Implementation of 24*7 customer contact centre access to CC&B
(Doc ID 1605161.1)
Last updated on JULY 01, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.2 to 2.4]
Information in this document applies to any platform.
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
CPU - Central Processing Unit
RAID - redundant array of independent disks
We Implement 24*7 web and customer contact center access to CC&B.
The Oracle Technical Briefs mention of changing commit levels to reduce contention on the database.
What are the other considerations for running CC&B and other OUAF products.
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