Implementation of 24*7 customer contact centre access to CC&B

(Doc ID 1605161.1)

Last updated on DECEMBER 03, 2013

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0 to 2.4.0.1 [Release 2.2 to 2.4]
Information in this document applies to any platform.

Goal

We Implementating  24*7 web and customer contact centre access to CC&B.
The Oracle White Papers mention of changing commit levels to reduce contention on the database.
What are the other considerations for running CC&B and other OUAF products.
 

Solution

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