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Implementation of 24*7 customer contact centre access to CC&B (Doc ID 1605161.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 to 2.4.0.1.0 [Release 2.2 to 2.4]
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
CPU - Central Processing Unit
RAID - redundant array of independent disks

We Implement 24*7 web and customer contact center access to CC&B.
The Oracle Technical Briefs mention of changing commit levels to reduce contention on the database.
What are the other considerations for running CC&B and other OUAF products.
 

Solution

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In this Document
Goal
Solution


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