ANNOUNCEMENT: Support Extensions for Oracle Utilities ‘Lodestar’ v1.6.x Applications
(Doc ID 1605507.1)
Last updated on OCTOBER 24, 2019
Applies to:Oracle Utilities Meter Data Management - Version 18.104.22.168 and later
Oracle Utilities Quotations Management - Version 22.214.171.124 and later
Oracle Utilities Billing Component - Version 126.96.36.199 and later
Oracle Utilities Rate Management - Version 188.8.131.52 and later
Oracle Utilities Energy Information Platform - Version 184.108.40.206 and later
Information in this document applies to any platform.
To announce that Premier and Extended support dates for the Oracle Utilities ‘Lodestar’ v1.6.x applications have been extended by 2 years.
The new dates for each of the support levels provided for the Oracle Utilities ‘Lodestar’ v1.6.x applications, along with standard support inclusions, are listed in the following table:
|Extended Support||Sustaining Support|
|Available thru March 2019||Available from March 2019 thru March 2022||Available after March 2022|
|Access to Knowledge Base (Oracle My Oracle Support)||Yes||Yes||Yes|
|Updates, Fixes, Security Alerts, and Critical Patch Updates||Yes||Yes||Pre-existing Only|
|Tax, Legal, and Regulatory Updates||Yes||Yes||No|
|Upgrade Scripts||Yes||Yes||Pre-existing Only|
|Certification with existing Third Party Products/Versions||Yes||Yes||No|
|Certification with New Third Party Products/Versions||Yes||No||No|
|Certification with new Oracle Products||Yes||Yes||No|
See the Lifetime Support Policy: Oracle Applications document for more information on the Lifetime Support Policy. The Lifetime Support Policy is a living document and is subject to change. Although we do our best to keep this document up to date to make it easier for our customers to find this information, it is recommended to review the policy document following the steps below.
To find the Lifetime Support Policy:
- Go to Oracle Lifetime Support Policy for Oracle Software
- Under Resources select the link Lifetime Support Policy: Oracle Applications (PDF)
- The definitions for each support stage and how they are calculated is included in the beginning of this document.
- Use the Table of Contents to find the correct page for Oracle Utilities (Formerly Lodestar) Releases.
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