Message Arrives as Indecipherable Binary Junk (Doc ID 1605800.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 and later
Information in this document applies to any platform.
Checked for relevance on 27-Mar-2016.

Symptoms

A message received from a third-party mail system (including automated messages) is malformed and will not render in Convergence or Thunderbird.

  1. Is it possible that the Messaging Server MTA caused the message to become malformed?
  2. Is there any specific advice that can be given to the 3rd-party to prevent this from occurring?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms