Where Do Customer Counts in Work Agenda Vs. Trouble Info Come From (Doc ID 1606183.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.10.0 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Information in this document applies to any platform.

Goal

Where do customer counts come from?

Feeder Breaker 123 gives 1170 customers out when the Customer List (Trouble Info) is brought up from the Control Tool.
It shows 1175 customers out on Look Ahead and for the "# Out" on the Work Agenda when a RDO is created on this same device.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms