Unable to Send SMS From Convergence (Doc ID 1606534.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

After configuring One-Way SMS for Convergence 3, messages that should go out the SMS channel are failing and staying in the queue to be retried later.

The mail.log_current log file shows "Q" status messages like the following:

09-Dec-2013 15:00:26.04 sms Q 2 kelly.caudill@oracle.com rfc822;12345@sms-handle 12345@sms-handle Error writing to a TCP socket

 

Changes

New installation or upgrading to Convergence 3 with Messaging Server 7.0.5 and configuring the new SMS add-on feature in Convergence.

Cause

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