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Unable to Send SMS From Convergence (Doc ID 1606534.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.


After configuring One-Way SMS for Convergence 3, messages that should go out the SMS channel are failing and staying in the queue to be retried later.

The mail.log_current log file shows "Q" status messages like the following:

09-Dec-2013 15:00:26.04 sms Q 2<USER>@<DOMAIN> rfc822;12345@sms-handle 12345@sms-handle Error writing to a TCP socket



New installation or upgrading to Convergence 3 with Messaging Server 7.0.5 and configuring the new SMS add-on feature in Convergence.


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In this Document
 master_debug on the sms channel
 SMS channel debugging
 As compared to the channel settings

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