Claim Digger Prompts For Password Then Fails with Event Code: 65B751B5 (Doc ID 1606658.1)

Last updated on OCTOBER 13, 2017

Applies to:

Primavera P6 Professional Project Management - Version 8.1.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Claim Digger, a login screen is received displaying the user's P6 login name and prompting for a password. 

Regardless of which password (including <blank>) is entered, the authentication fails with Event Code 65B751B5.  The "More" details can provide messages like the following:

  - com.primavera.bo.common.InvalidInstanceLoginException

OR
  - com.primavera.bo.common.InvalidInstanceLoginException: Login failed due to invalid database instance 1

Changes

 

Cause

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