OSM Upgrade: Collect_stats.txt File Not Found And Reporting Installation Issue

(Doc ID 1606752.1)

Last updated on DECEMBER 19, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.


Question 1: On OSM 7.2.2 version, a user is having the following Installation Issues

As per README file the  last step to perform after upgrading OSM version from to (patch ID: 16742765 for Linux-x86-64) reads as follows:

"When you have completed the above steps, execute the following script against the OSM schema: \Database\osm\maintenance\stats\collect_stats.txt"

However under the customers \Database directory the osm folder is not present. So customer can't  find the collect_status.txt.
When checked if the folder (and the txt files) were present before upgrading, but it was not . In current OSM installation ( user can't find an osm folder under \Database, so they can't see it even after the upgrade.

How can it be  possible that  the osm folder is not present?
Question 2 :User needs to install the file "reporting.zip" but the procedure is for Windows, can you  suggest how to install it on a  Linux server?

As per "Reporting_Interface_Guide.pdf" file there is a last step to perform:
" Run the Oracle Scripter.exe, which can be found at OSM_Home\Database\Oracle Scripter.exe."

How is it possible that the osm folder is not present?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms