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Getting ERR_STREAM_IO Using BRM JCA Adapter (Doc ID 1606827.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On the production environment started getting the following error in fulfill Billing process of AIA (Application Integration Architecture):

Exception occurred during invocation of JCA binding: "JCA Binding execute of Reference operation 'OP_CUST_MODIFY_CUSTOMER' failed due to: Location=PCP ErrMsg=ERR_STREAM_IO ErrStr=ERR_STREAM_IO Field=UnknownField0 RecID=0.,detail=BRM-ERR_STREAM_IO.

Snippet of dm_oracle.pinlog
--------------------------------------

M Wed Nov 20 12:15:08 2013 <HOSTNAME> dm:23838 dm_search.c(110):3299 1:<HOSTNAME>:CustomerCenter:0:AWT-EventQueue-0:1318:1384920909:0 in update size is 1000 (default)
E Thu Nov 21 11:55:35 2013 <HOSTNAME> dm:23815 dm_ops.c(250):3728 1:<HOSTNAME>:UnknownProgramName:0:weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@2b81c3e2:84:1385006135:0
ERROR RFLDS: do_sql_select "select poid_DB, poid_ID0, poid_TYPE, poid_REV, currency, currency_secondary from account_t where account_t.poid_id0 = :1", x=2, pp->id 1076224
E Thu Nov 21 11:55:35 2013 <HOSTNAME>  dm:23815 dm_back.c(32):1392 1:dshdev16:UnknownProgramName:0:weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@2b81c3e2:84:1385006135:0
DMbe #1: process_op: op 4(PCM_OP_READ_FLDS), err 3(PIN_ERR_NOT_FOUND)
W Thu Nov 21 14:22:13 2013 <HOSTNAME> dm:23856 dm_if_oracle.c(199):9420 1:<HOSTNAME>:dm:23676:-1471186272:0:1384915816:0
WARNING DMbe dm_if_terminate: open trans 2


dm_oracle pin.conf configuration
------------------------------------------
- dm dm_bigsize 6291456  (6 MB) 
- dm dm_shmsize 33554432 (32 MB) 

Any suggestion/fix to the above issue?
 

Solution

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In this Document
Goal
Solution
References


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