Getting ERR_STREAM_IO Using BRM JCA Adapter (Doc ID 1606827.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On the production environment started getting the following error in fulfill Billing process of AIA:
Exception occurred during invocation of JCA binding: "JCA Binding execute of Reference operation 'DASH_OP_CUST_MODIFY_CUSTOMER' failed due to: Location=PCP ErrMsg=ERR_STREAM_IO ErrStr=ERR_STREAM_IO Field=UnknownField0 RecID=0.,detail=BRM-ERR_STREAM_IO.

Snippet of dm_oracle.pinlog
--------------------------------------
M Wed Nov 20 12:15:08 2013 xxxx dm:23838 dm_search.c(110):3299 1:CMT-CVT3CT1-L:CustomerCenter:0:AWT-EventQueue-0:1318:1384920909:0 in update size is 1000 (default)
E Thu Nov 21 11:55:35 2013 xxxx dm:23815 dm_ops.c(250):3728 1:xxxx:UnknownProgramName:0:weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@2b81c3e2:84:1385006135:0
ERROR RFLDS: do_sql_select "select poid_DB, poid_ID0, poid_TYPE, poid_REV, currency, currency_secondary from account_t where account_t.poid_id0 = :1", x=2, pp->id 1076224
E Thu Nov 21 11:55:35 2013 xxxx  dm:23815 dm_back.c(32):1392 1:dshdev16:UnknownProgramName:0:weblogic.work.j2ee.J2EEWorkManager$WorkWithListener@2b81c3e2:84:1385006135:0
DMbe #1: process_op: op 4(PCM_OP_READ_FLDS), err 3(PIN_ERR_NOT_FOUND)
W Thu Nov 21 14:22:13 2013 xxxx dm:23856 dm_if_oracle.c(199):9420 1:xxxx:dm:23676:-1471186272:0:1384915816:0
WARNING DMbe dm_if_terminate: open trans 2


dm_oracle pin.conf configuration
------------------------------------------
- dm dm_bigsize 6291456  (6 MB) 
- dm dm_shmsize 33554432 (32 MB) 

Any suggestion/fix to the above issue?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms