No Product License Found Error when View Difference on Duplicate Search (Doc ID 1607516.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Japan - Version 6.0 to 6.0.5 [Release 6.0]
Information in this document applies to any platform.

Symptoms

When 'ARGUS J USER' UserType user (Japanese user) is working at 報告 >> 処理待ちのE2B報告 menu screen (Reports >> Incoming E2B Reports menu screen),

when user clicks [差異の表示] ([View Difference]) button on 重複検索 (Duplicate Search) screen,

error message is displayed on a pop-up window and Difference Report is not displayed.

Error Message on the pop-up window:
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インポートを実行しようとしているこの追加情報の製品ライセンスが症例上に見つかりません。

English Translation of Error Message:
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No product license found in the case against which this follow-up is to be imported



Cause

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