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Error While Accessing HURSummary Report (Doc ID 1608827.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 06-Nov-2015.

Symptoms

After installing Oracle Business Intelligence Publisher (BI Publisher or BIP) on Microsoft Windows successfully and the following were migrated:

When the user tried to access to the HURSummary report, there is the following error:

<div style='clear: both;'>
<table style='background=color: #d9e5ef; margin-top: 10px;' width='100%' cellspacing='0' cellpadding='0' border='0' summary=''><tbody><tr><td class='error_dialog_header-start'></td><td class='error_dialog_header'></td><td class='error_dialog_header-end'></td></tr><tr><td class='error_dialog_content-start'></td><td class='error_dialog_content'><div><div style='margin: 4px 0 2px;'><span><img height='18px' border='0' alt='' src='/xmlpserver/cabo/images/swan/errorl.gif'/></span><span><img src='/xmlpserver/resource/blafplus/generic/spacer.gif' width='5px' height='1px' alt=''></span><span class='errorMessage'>Erro</span></div><div style='margin: 4px 0 2px;' class='statusText'>O relatório não pode ser renderizado por causa de um erro. Entre em contato com o administrador.</div><div style='margin: 8px 10px 2px;' class='statusText'><a class='dataLink' href='#' onclick="javascript:document.getElementById('errordetail').style.display='block';return false;">Detalhes do Erro</a></div></div></td><td class='error_dialog_content-end'></td></tr><tr><td class='error_dialog_footer-start'></td><td class='error_dialog_footer'></td><td class='error_dialog_footer-end'></td></tr></tbody></table><div class='errorMessage' id='errordetail' style='display: none; margin-top: 10px;'>oracle.xdo.XDOException: java.sql.SQLException: ORA-20004: BRM infStrToTimet function error
ORA-06512: na "BIP.BIPEXT", linha 100
ORA-06512: na "BIP.BIPEXT", linha 111
</div></div>

Cause

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