SERVICE POINT ITEM HIST SEARCH INSTALL DATE COLUMN IS SHOWING WRONG
(Doc ID 1608937.1)
Last updated on AUGUST 14, 2014
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
On the SP/Item history search screen, the Install Date is wrong; it appears to be = SP Install Date or the other Item's Date.
Step to Replicate:
1. There is a Service Point which was installed on 08-30-1999.
2. The Device history shows 2 devices: one with a date of 08-30-1999 and the other with a date of 02-25-2010.
3. If you go to the SP/Item Hist search screen, it will show 2 lines and both have the same Install date i.e., 08-30-1999.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |