Person Characteristic Future Dated Do Not Display In Customer Information Zone
(Doc ID 1608944.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
This article will be updated as official patch information becomes available.
In Control Central,
Account Characteristics with a Future Date show up in Customer Information zone.
Person Characteristics with a Future Date DO NOT show up in Customer Information zone.
Steps to reproduce:
1. Account with Characteristics with future dates. Ex: 08 -09-2014 and 02-28-2015.
2. Account Future characteristics are shown in Control Central
3. Person with Characteristics with future dates. Ex: 01-01-2014
4. Control Central does not show the Person Future dated Characteristic
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In this Document