My Oracle Support Banner

Upon accessing OSM WebUI using Internet Explorer 8 with Compatibility View turned On, a pop up is displayed to turn off/disable the Compatibility View (Doc ID 1609194.1)

Last updated on DECEMBER 31, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.

Symptoms

If you set IE 8 compatibility view to enable Worklist Custom Menu Actions of type orderContextActionType in OSM WebClient, then the OSM Web UI cannot work correctly.
A message is displayed to unset the  compatibility view settings.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.