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Error: "ORA-01017: invalid username/password; logon denied" When Attempting to Start or Connect a P6 EPPM Web Application Deployment (P6, API, Web Services, Team Member) (Doc ID 1609203.1)

Last updated on JULY 23, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start or connect a P6 EPPM Application (P6, API, Web Services, Team Member):

The following error occurs in the J2EE application server log:

ERROR
-----------------------
Caused by: com.primavera.PhoenixException: Unable to resolve privileged username and password
ORA-01017: invalid username/password; logon denied

The following error occurs if starting through the weblogic scripting files:

ERROR
-----------------------
PRM-Attempting to start deployments in case they were not started automatically

PRM-Starting deployment p6#xx.xx
Starting application p6#xx.xx.
<Initiating start operation for application, p6#xx.xx [archive: null], to P6 .>
.................Failed to start the application with status failed
Current Status of your Deployment:
Deployment command type: start
Deployment State : failed
Deployment Message : weblogic.application.ModuleException: java.sql.SQLException: ORA-01017: invalid username/password; logon denied

Disconnected from weblogic server: AdminServer
Successfully disconnected from Node Manager.
PRM-Startup Complete
PRM-Completed. Returned error level: 1

When attempting to run the Primavera Administrator (adminpv.cmd/.sh):

ERROR
-----------------------

Unable to resolve privileged username and password
ORA-01017: invalid username/password; logon denied

Changes

 

Cause

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