Japanese Follow-up Received Date is shown as earlier than Japanese Initial Receipt Date (Doc ID 1609560.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

When Japanese user opens a case routed from Global which was created by English user, and go to
Case Form >> Analysis >> PMDA Info >> General, the 'Japanese Follow-up Received Date' field date
is shown as earlier than the 'Japanese Initial Receipt Date'.

The case can be continued to be updated without error with keeping these
'Japanese Follow-up Received Date' and 'Japanese Initial Receipt Date'.

Once the case is saved without modifying the 'Japanese Follow-up Received Date', from here on out,
the 'Japanese Follow-up Received Date' keeps to be shown as earlier than 'Japanese Initial Receipt Date'.

Cause

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