Email Notifications Are Not Getting Triggered On The Workflow Status Change (Doc ID 1609621.1)

Last updated on AUGUST 08, 2017

Applies to:

Agile Recipe Management for Pharmaceuticals - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Prj, Campgn,PStep,CR,WR

Email notifications are not getting triggered on the workflow status change

EXPECTED BEHAVIOR
Expect to receive email notification on status change

STEPS
The issue can be reproduced at will with the following steps:
1. Create a new custom workflow
2. Configure CFMConfig.xml to send email
3. Change a status

Changes

 Modified CFMConfig.xml

Cause

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