Automation Plugin Not Getting Executed And Server Going Into Loop with error com.mslv.oms.automation.AutomationException: java.lang.RuntimeException: Cannot lookup automator (Doc ID 1609748.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 to 7.2.2 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.

Goal

 Customer is receiving the  following error in the log:

<Dec 19, 2013 10:12:44 PM IST> <Error> <oms> <BEA-000000> <automation.AutomationDispatcher: Failed to execute plugin[/automation/plugin/internal/task/NPLC/5.2.3/Create_NPLC_M6_task/do] due to java.lang.RuntimeException: Cannot lookup automator
com.mslv.oms.automation.AutomationException: java.lang.RuntimeException: Cannot lookup automator
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.e.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.impl.c.a(Unknown Source)
Truncated. see log file for complete stacktrace
java.lang.RuntimeException: Cannot lookup automator
at com.mslv.oms.automation.AutomationDispatcher.b(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.b(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.c(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
Truncated. see log file for complete stacktrace
javax.naming.NameNotFoundException: While trying to lookup 'automation.plugin.internal.task.NPLC.5.2.3/Create_NPLC_M6_task/do' didn't find subcontext 'NPLC'. Resolved 'automation.plugin.internal.task'; remaining name 'NPLC/5/2/3/Create_NPLC_M6_task/do'

 

Solution

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