IM8 In 2 Node Server Pool - Some Users Failed To Login On To One Server But Not the Other (Doc ID 1609870.1)

Last updated on DECEMBER 23, 2013

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

We are using Instant Messaging 8p6 in a 2-node server pool (peer1, peer2).

We have received reports from users that they are unable to login to one of the two servers in the server pool;  it keeps prompting for a password, but they are able to login successfully to the other server.  After restarting the problem server, the issue is still occurring.  After restarting both servers in the pool, the issue is resolved.

What is causing this behavior?

Cause

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