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Users Receive Error 'Promotion Retail Must Be Less Than the Basis Retail' When Approving Price Events or Executing Location Moves (Doc ID 1609919.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Price Management - Version 13.2.4 to 13.2.6 [Release 13.2]
Oracle Retail Price Management - Version 13.1.7 to 13.1.8 [Release 13.1]
Information in this document applies to any platform.


In Oracle Retail Price Management (RPM) 13.2, when attempting to approve price events or execute a location move, the following error occurs:

Steps to Reproduce:

1. Log in to RPM.
2. Navigate to Promotions > Create Promotions and create a promotion for an item/location overriding an executed clearance.  The reset date of the clearance must be in the future.
3. Approve the promotion.

Notice that the promotion fails with the conflict check message “Promotion retail must be less than basis”.  This conflict is due to the old customer segment promotions that are already present for the item/loc.


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