Database Connection Pool Has No Open Connections Available (Doc ID 1611886.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

Oracle Retail Central Office - Version 13.3 and later
Oracle Retail Back Office - Version 13.3 and later
Oracle Retail Returns Management - Version 2.3.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Central Office (ORCO), a connection leak occurs, causing no connections to be available in the database connection pool.   The issue is applicable to Back Office (ORBO) and Returns Management (ORRM) as well.


Steps to Reproduce:

1. Leave web applications (Central Office, Back Office, and Returns Management) running for a few days without restarting.
2. Restart the database server without restarting web applications.
3. Observe that db connection leaks occur, leaving other applications deprived of connections.

Cause

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