File Name in Japanese Characters Are Garbled When Downloading a Report Output to a File (Doc ID 1612027.1)

Last updated on APRIL 23, 2015

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Actual Result
---------------
When saving the csv file outputted when running report, the file name gets garbled for Japanese users when encoding type is set to Japanese (Shift-JIS)

Expected Result
-----------------------
When saving the csv file outputted when running report, the file name not to get garbled for Japanese language users even when encoding type is set to Japanese (Shift-JIS)

 

Steps to reproduce
-----------------------
1. Login to Web Client
2. Goto My User Profile > Preference.
Make sure below configuration is done:
Language: Japanese
Encoding Type: Japanese (Shift-JIS)
3. Goto Reports and Analytics: Standard Report > Administrator Reports >
Agile Class Reports
4. Select "Item" for the class to output, and Finish
5. Save the csv file to local disk
6. Check the file name. See the file name is garbled

Cause

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