Some Mail Filters Created in Convergence are not Displayed but are Working (Doc ID 1612863.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

The account has about 15 mail filters, which were all created in Convergence.

Some of the filters are not displayed when you look at the filters in the Convergence Filters user interface. But they are having an effect when mail is delivered.

And one filter is displayed twice.

Changes

The user recently changed the order of some of the filters.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms