Explanation for 'Cannot Display Control Tool For This Device' Dialog (Doc ID 1613120.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.12.0 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0.1 to 1.10.0.1 [Release 1.10]
Information in this document applies to any platform.

Symptoms

When attempting to configure the Control Tool to only display the "View Documents", "Help" and "Exit" buttons for a specific device type, the Control Tool fails.

It displays a “Cannot display Control Tool for this device” error:


Cause

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