ClassNotFoundException During Upgrade to OSM 7.2.2 (Doc ID 1613374.1)

Last updated on OCTOBER 09, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.

Symptoms

While trying to upgrade from OSM 7.2.2.1.3 (Patch 16845288) to OSM 7.2.2.3 (Patch 17902698), received the error described below.

The installation runs fine, but after the installation, the OSM deployment cannot start.

Receiving the following error:


Steps:

Cause

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