ClassNotFoundException During Upgrade to OSM 7.2.2
(Doc ID 1613374.1)
Last updated on FEBRUARY 27, 2019
Applies to:
Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]Information in this document applies to any platform.
Symptoms
While trying to upgrade from OSM 7.2.2.1.3 (Patch 16845288) to OSM 7.2.2.3 (Patch 17902698), received the error described below.
The installation runs fine, but after the installation, the OSM deployment cannot start.
Receiving the following error:
Steps:
- Cannot upgrade OSM
- Removed all the deployed cartridges and osm.ear and cartridge.ear deployments before user attempted the upgrade.
- No errors have been shown during the upgrade process.
- The weblogic server starts without issues.
- But the OSM application cannot start -
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |