In BCC Merchandising Editing a Description Pops-up a Blank Gray Edit Box (Doc ID 1613910.1)

Last updated on SEPTEMBER 17, 2015

Applies to:

Oracle Commerce Merchandising - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

In BCC Merchandising, when trying to access the HTML editor to edit a description, a blank gray box with OK and Cancel buttons is presented. The text is not shown and cannot be edited.

Cause

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