SIM Does Not Publish an SOStatus Message Upon Rejecting a Transfer Created in RMS (Doc ID 1614079.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Rejecting a transfer request in Store Inventory Management (SIM) 13.2.x creates a mismatch between SIM and Retail Merchandising System (RMS) inventory buckets, as SIM does not publish an SOStatus message upon rejecting the transfer.


Steps to Reproduce:

  1. Create and approve a Store to Store transfer in RMS.
  2. Reject the corresponding transfer request in SIM.
  3. Result: Transfer is still approved in RMS; thus, transfer quantities are not cancelled in RMS.  No SOStatus message is published by SIM.

Cause

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