After Installing Java 7 Update 51, or Later, the SMS Screens Will No Longer Open (Doc ID 1614422.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 5.0.1 [Release 2.2 to 5.0]
Information in this document applies to any platform.

Symptoms

Oracle Communications Network Charging and Control (OCNCC/NCC), all releases up to 4.4.1.5 and 5.0.1.

When attempting to open the Service Management System (SMS) screens using Java 7 Update 51, or later, the SMS screens are blocked and will not load.

Changes

A recent upgrade or installation of the Java version on the client computer opening the SMS screens.

Cause

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