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Unable To Login to OCA Client (Doc ID 1614654.1)

Last updated on JUNE 09, 2022

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into the OCA client with the default user name and password (ASAP_admin/password_ASAP_admin), the user received the following error messages:

 "Login failed: User: ASAP_admin, failed to be authenticated.
Please ensure that you  entered the  right credentials and that your account is not currently locked out"
Environment ID: dv01


"Failed to initialized session, reason:java.lang.NullPointerException"



 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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