Engine Not Starting on Linux, Getting Core Dump and Java doesn't belong to any package

(Doc ID 1614668.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.4 version, Engine

 

Customer has Demantra version 7.3.1.4
They are is using Linux REHL 6 64 bit
They have weblogic 10.3.5 32 bit
Java 1.6 update 24 32 bit

They have deployed the engine on a 32 bit weblogic

They have configured the engine and verified that all environment variables are fine.

They start the weblogic and the engineStarter which starts fine
The OCCI test and diagnostics tests also runs fine

Now at this point there is no error in the Weblogic server logs (Admin_server.log)

Customer then starts the engine from URL by way of
http://<hostname>.<domainame>:<port>/engineManager/EngineManagerStarterServlet?command=start&mode=1&profile_id=1

And at that point on the browser they get the following:

Internet explorer cannot display the webpage

Diagnose Connection Problems

And the weblogic crashes and there are no weblogic processes running after that

There is no error in the weblogic logs but are getting the below core dump in the nohup.out file after entering the url in browser.


<Jan 14, 2014 11:42:48 AM PST> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode>
./startWebLogic.sh: line 180: 30605 Aborted                 (core dumped) ${JAVA_HOME}/bin/java ${JAVA_VM} ${MEM_ARGS} -Dweblogic.Name=${SERVER_NAME} -Djava.security.policy=${WL_HOME}/server/lib/weblogic.policy ${JAVA_OPTIONS} ${PROXY_SETTINGS} ${SERVER_CLASS}


The logs under /var/logs shows the following message

Jan 14 11:45:33 wdscdpengprd01 abrt[30651]: saved core dump of pid 30605 (/applmgr/demantra/engine/jdk160_24/bin/java) to /var/spool/abrt/ccpp-2014-01-14-11:45:26-30605.new/coredump (2509647872 bytes)
Jan 14 11:45:33 wdscdpengprd01 abrtd: Directory 'ccpp-2014-01-14-11:45:26-30605' creation detected
Jan 14 11:45:33 wdscdpengprd01 abrtd: Executable '/applmgr/demantra/engine/jdk160_24/bin/java' doesn't belong to any package
Jan 14 11:45:33 wdscdpengprd01 abrtd: Corrupted or bad dump /var/spool/abrt/ccpp-2014-01-14-11:45:26-30605 (res:2), deleting


Cause

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