Fulfillment Function( ProvisionOrderFunction) Not Getting Called.

(Doc ID 1614787.1)

Last updated on JANUARY 30, 2014

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer cartridge contains product class and product specification.They have created the productSpec which has 4 order components: SyncCustomer, Initiate Billing, ProvisionOrder and Fulfill Billing.The following is the dependency order: SyncCustomer ----> Initiate Billing -----> ProvisionOrder -------> Fulfill Billing.

In the above flow only ProvisionOrderFunction is not getting executed.

platform details :

OSM version - 7.2.0.4 and build number : 1518
Design Studio version : 7.2

Cause

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