Accepted Quantity in Direct Delivery Is 1, Regardless of the Received Quantity
(Doc ID 1614791.1)
Last updated on AUGUST 16, 2022
Applies to:
Oracle Retail Store Inventory Management - Version 13.2 to 13.2.7 [Release 13.2]Information in this document applies to any platform.
Symptoms
On the Oracle Retail Store Inventory Management (SIM) 13.2.4 HandHeld (HH) device, when a user inserts a value for the Received Qty, but there is still discrepancy between Ordered/Expected Qty and Received Qty, the Accepted Qty is defaulted to 1 when the user attempts to complete the order.
Steps to Reproduce:
1. Navigation from HH: Shipping / Receiving > Direct Delivery.
2. Press [SHIFT + 2] to toggle to Purchase Order (PO).
3. Enter the PO > “ … Would you like to edit an open order ?” > Yes.
4. Complete the order.
Notice that although the Expected Qty is 4 and the received Qty is 0, the Accepted Qty is defaulted to 1. It should be 0 since the Received Qty is 0.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |